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Books – basic information

Simply, quickly and with use of all advantages for you:

• we can provide any popular or scientific publication in both printed and electronic version
• we provide access to e-book databases

Orders of any bul can be provided during a whole year.

Price calcultions / orders, orders overview and dispatch dates, claims processes - it is a service for librarians – in both forms, traditional and eletronic communications

You gain with us:

• free price calculations
• choice of mutual communication (regular mail, electronically)
• individual quantity discounts
• online orders from our catalogue and from catalogues of the publishers from all over the world
• invoices in electronic form

Our services

1. we are flexible when communicating with customers
2. we prefer personal stance
3. pravidelně rozšiřujeme nabízené služby.

Information about invoicing, discounts and delivery options can be found in our trading conditions.

Orders

Please always state the following information on your order:

• Order identification:
  - order number / date of order ₁₎
• Subscriber´s contact details:
  - subscriber´s name and address
  - VAT number
  - bank account details
• Order subject:
  - title
  - publisher´s name and address ₂₎
  - number of ordered copies
• Delivery address:
  - delivery address ₃₎

_{1)fill in only if you require such information on the invoice
2) address is not needed when ordering books from Suweco catalogue
3) fill in only if the shipping address differs from the billing address}

Electronic journals orders

The requested data stated on your order are necessary also for electronic books. In regard of particular publishers´ way to provide access information (password) to electronic journals, each order is dealt with individually. There is a whole section on our web sites which is devoted to online publications.

Book fairs

Up to 20% discount is available for libraries which holds in own premises an exhibition of books of a particular publisher or an exhibition of books of particular topic.

Express deliveries

Our customer service can arrange also express deliveries of books [Translate to English:] Naše Zákaznické centrum zajišťuje i expresní dodávky knižních titulů, a to s využitím dodávek prostřednictvím expresních kurýrních služeb (DHL). Lhůta pro expresní dodávku obvykle nepřekračuje dobu jednoho týdne od zadání.